Privacy Policy
This policy explains what information we collect when you contact The Assessment Help, why we collect it, and how we look after it. Please review this wording and adjust it to match your final business practices.
Information we collect
When you send an enquiry we collect the name, email address, subject, assessment type and message you provide. If you contact us by phone, email or WhatsApp, we hold the details contained in that conversation, including any documents you choose to send.
Why we use your information
We use your information only to respond to your enquiry, provide the academic support you request, and keep a record of our correspondence. We do not sell your information and we do not use it for unrelated marketing without your consent.
Documents and assessment material
Assessment briefs, drafts and other documents you send are treated as confidential. They are not published, shared publicly, or provided to other students.
Storage and security
Enquiries submitted through this website are stored in a private, access-controlled database. Reasonable technical and organisational measures are used to protect your information, though no internet transmission can be guaranteed completely secure.
Retention
We keep enquiry records for as long as needed to provide support and to meet our record-keeping obligations, after which they are deleted.
Your choices
You can ask us what information we hold about you, ask for corrections, or ask us to delete your enquiry record. Please avoid sending sensitive personal information, identity documents or account passwords.
Contact
For any privacy question, email help@theassessmenthelp.com or call +61 370 761 224.